Gas Safe Registered 212325Mon–Fri 8am–8pm · Sat 8am–1pm

contact@premier-heating.com07870 210610

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- Unvented Cylinders
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Legal

# Privacy Policy
Last updated: October 2026

This policy explains how Premier Heating ("we", "our", "us") collects and uses personal data when you contact us via this website, by phone, by email or in person. It applies to visitors to premier-heating.com and to customers of Premier Heating.

## Who we are
Premier Heating is a family-run boiler and heating business based at 205 Prestwick Rd, Watford WD19 6EJ. For any privacy queries, contact Matt Winn at contact@premier-heating.com or 07870 210610.

## What we collect

- Name, phone number, email address and postcode/address when you request a quote or booking.
- Details of the work you're enquiring about (e.g. boiler make, symptoms, property type).
- Records of work carried out, invoices and Gas Safe / warranty documentation.
- Basic technical data (IP address, browser type, pages visited) collected by our website hosting for security and analytics.
## How we use it

- To respond to your enquiry, provide quotes and carry out the work.
- To meet our legal obligations (Gas Safe records, HMRC accounting, warranty registration).
- To contact you about service reminders (e.g. annual boiler service) where appropriate.
## Lawful basis
We rely on your consent when you submit an enquiry, our legitimate interests in running the business, and legal obligations where the law requires us to keep records.

## Who we share it with
We do not sell your data. We may share it with: our website form/CRM provider, boiler manufacturers (for warranty registration where you've asked us to), our accountant and, where legally required, regulators such as HMRC or Gas Safe Register.

## How long we keep it
Enquiries that don't lead to work: up to 12 months. Customer records, invoices and safety certificates: at least 6 years, in line with HMRC and Gas Safe requirements.

## Your rights
Under UK GDPR you have the right to access, correct or request deletion of your personal data, and to complain to the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, email contact@premier-heating.com.

## Cookies
This site uses only essential cookies required for the pages to work and, where enabled, basic analytics to help us improve the site. No advertising cookies are set.

Family-run boiler and heating specialists serving Watford and Hertfordshire for over 38 years. Ex-British Gas trained. Gas Safe Registered. Vaillant Accredited.

 Gas Safe 212325
- 

ServicesBoiler Replacement
- Boiler Breakdowns
- Boiler Servicing
- Heating Maintenance
- Radiator Installation
- Emergency Call Outs
- Efficiency Checks
- Smart Controls
- Powerflushing
- Unvented Cylinders
- Bathroom Installations
- Underfloor Heating
- Plumbing

Areas
- Watford
- Northwood
- Rickmansworth
- Pinner
- Middlesex
- Bushey
- Hatch End
- Stanmore
- London

Contact
- 205 Prestwick Rd,Watford WD19 6EJ
- 07870 210610
- contact@premier-heating.comOpening Hours

Mon–Fri · 8am–8pm

Saturday · 8am–1pm

Sunday · Closed

© 2026 Premier Heating. All rights reserved.

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Family-run · Ex-British Gas trained · £5m PL

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